Question 1

What is the difference between a regular 2-zone adjustable air bed and the Air-Pedic multi-zone air system?

Accepted Answer

Regular air bed designs use only a 2-zone system that allows you to change the comfort and support of each side separately. Our 6-zone adjustable air system allows this same dual side adjustability that enables you to change the overall comfort from the shoulders down to your legs, but unlike the 2-zone systems, with our multi-zone system, you can also specifically adjust the support level for shoulders and leg sections, independent of the lumbar mid-section. By using a special 4 port pump, instead of the 2 pump that other competitors use, you can easily toggle between mid-section lumbar zone and the head and leg zones. This works extremely well if you are someone who likes more pressure relief where the shoulders are, but also desires more support under the low back and hip region. As an example, you can change the digital number to 35 where the shoulders are and 70 in the lumbar section and you will have twice the support in the middle of the mattress, the region that many air, spring and memory foam mattresses fail to provide proper support for. Additionally, even if you keep all three zones at the same pressure, the chamber partitions prevent the air from displacing as the heavier middle portion of your body pushes away the air towards the lighter shoulder and leg portions. This is what happens with one solid chamber airbeds and accounts for the heavier low back and hips sinking in too much, while the lighter shoulders don’t penetrate into the bed and thereby, allow the spine to be put into a hammock like position.

Question 2

Will you feel the separate partitions between each of the zones?

Accepted Answer

No, we have purposely put together a system that allows for the partitions between zones, but no spatial separations, for a seamless feeling support!

Question 3

I heard that your competitor’s warranties do not cover the foam in the mattress itself. Does the Air-Pedic’s 30-year limited warranty cover the foam as well?

Accepted Answer

Yes! Our industry leading 30-year warranty even includes the foam itself, with a very strong coverage from sag of only 3/4 of an inch! See our warranty page for more details.

Question 4

Will I feel a difference in the middle of the mattress compared to each side when I roll over?

Accepted Answer

No, all of our Air-Pedic mattresses are made with a very flexible and indiscernible center support, that when combined with our edge to edge comfort layers, make for an even feel across the whole mattress with no dips or valleys, as well as no center humps.

Question 5

Why have I heard that some types of airbeds can form Mildew and/or Mold inside the mattress. What is the reason for this and is this a concern with the Air-Pedic?

Accepted Answer

Some of the competitors use natural (untreated) vulcanized rubber chambers that can dry out and allow fissures and cracks, whereby mildew and mold can hide out and multiply over time. Our Air-Pedic’s use 100% Urethane chambers that inherently resists bacteria and mold without the necessity of added chemicals, making it safe enough to use in a hospital setting and less of a concern for those who might be sensitive to mold eliminating chemical treatments.

Question 6

Will I have to worry about air leaking from the seams of the chamber walls?

Accepted Answer

No. The Air-Pedic 15 mil size walls are not only considered very thick for the very strong and durable 100% Urethane material, but unlike rubber and vinyl, they don’t require gluing and instead make an air tight and durable seam due to the RF (radio frequency) welding. This is why we can offer an industry leading 30-year warranty.

Question 7

Is the pump quiet and will it turn on in the middle of the night?

Accepted Answer

We extensively tested pumps on the market and chose one that had special sound dampening. Despite this extra quiet technology, our pump is still inflates extremely fast. Our pumps even have a one second delay feature that prevents it from turning on should you accidentally bump it in the middle of the night. Also, with our air tight, RF welded chambers, you really can set it and forget it, as it will hold the air on an ongoing basis and should rarely require an adjustment once you dial yourself in perfectly!

Question 8

How is the Air-Pedic able to make the chambers flexible, when many other types of urethane and rubber chambers are rigid and unforgiving?

Accepted Answer

The flexibility of our chambers are due to the fact that we use thick 100% Urethane, so no inflexible nylon coating is needed to support them. This allows the chambers to flex a bit with your weight, so you avoid the bottoming out issues that come with non-flexible chamber systems.

Question 9

Does the Air-Pedic 1000 feel like a memory foam mattress or a traditional pillow-top mattress?

Accepted Answer

It feels more like a traditional pillow-top, only much better! The Air-Pedic 1000’s wonderful pillow-top feel does have some memory foam in the layering, but with most of the layers are springy and soft, so you still have complete ease of movement, but with less motion transfer than traditional pillow-top mattresses and best of all, the most cloud-like comfort available in a pillow-top product!

Question 10

Is the foam used in the Air-Pedic CertiPur-US certified?

Accepted Answer

Yes. It is fully CertiPur-US certified for low V.O.C.’s (Volatile Organic Compounds) and environmentally friendly attributes. Additionally, all of our foam is high density and made right here in the U.S.A., thereby, allowing us to warranty it for the full 30-years.

Question 11

Can the Air-Pedic mattresses be used with an adjustable bed?

Accepted Answer

Yes. We now make every Air-Pedic mattress with a very special notched railing system that allows it to flex and contour adjustable bed frames perfectly.

Question 12

Does the Optional patented Airflow Transfer System really help the foam sleep cooler than other mattresses?

Accepted Answer

Yes! The patented Airflow Transfer System has been implemented in order to channel your own body’s heat away from you, while allowing cooler air to flow through the the top layer for a cooling effect. Other mattresses may claim to have ventilation on the surface of the foam, but with no airflow channels underneath, there can be no open circulation effect. Other mattresses claim to have airflow underneath the foam layers, but it is a well known fact that good quality foam, especially high density memory foam, does not breathe well. Only our patented Airflow Transfers System offers both, allowing the many small holes to connect with open channels below, thereby creating full airflow circulation.

Question 13

Can you feel the pincore holes of the optional Airflow Transfer System when you lay on the top of the mattress?

Accepted Answer

No. Due to the very conforming and soft attributes of the foam, as well as the small diameter of the hole size, you will not feel the holes with your body and when the cover is on, you will not even feel them with your hands. The feel of the mattress is smooth, silky, and supportive.

Question 14

Does all the small holes used in the optional Airflow Transfer System weaken the foam and cause it to break apart?

Accepted Answer

No. We space the foam holes an inch a part, so there is more than enough foam in between to keep the strength. Also, the compression strength of the of foam (the aspect of the foam that determines its longevity over time) is not affected by the holes whatsoever, but the ventilation that it allows for, will help the foam last even longer, as heat and perspiration are the enemy of all foams!

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