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120 Night Limited Trial Terms

 

Eligibility Requirements:

  • You purchased your mattress directly from Airpedic™.
  • You participated in one comfort enhancement.

 

In the event that the Mattress does not meet your comfort needs, your Mattress has a 120-Night Sleep Trial. To be eligible; you must have purchased your mattress at www.selectabed.com and not in a retail store, reseller, or through any other third party.

You must also allow us to work with you on one comfort enhancement to be performed at any time during the trial period (retail value up to $500.00), so if you are not sleeping comfortably, call us at (866) 303-5167. The comfort enhancement does not extend the trial period or the Limited Mattress Warranty.

Your trial date starts on the date you receive your mattress.

ONLY ONE 120-NIGHT LIMITED TRIAL, PER MATTRESS, PER CUSTOMER, PER HOUSEHOLD.

YOU MUST SLEEP ON MATTRESS FOR A MINIMUM OF 30 NIGHTS AND YOU MUST ALLOW FOR AT LEAST ONE COMFORT ENHANCEMENT TO QUALIFY.

ACCESSORIES, FOUNDATIONS, POWER BASES, METAL BED FRAMES, FURNITURE, BRACKETS, CHILL PADS and BEDDING (SHEETS, PROTECTORS, PADS, ETC.) ARE NOT RETURNABLE. PUMPS, AIR CHAMBERS, HOSES, OR CONNECTORS PURCHASED AS REPLACEMENT PARTS DO NOT QUALIFY FOR 120 NIGHT LIMITED TRIAL TERMS.

If during your first 30 nights your pump isn’t functioning properly, the remotes are not reading numbers correctly, you feel sagging or any other defective issues with the product not working properly please call us to let us know.

Any defective component that is replaced under our 20-year Limited Mattress Warranty will cause your 120 night Limited trial to be extended and reset to the date you received the replacement components.

You must keep the product for 30 days AND you must have participated in at least one comfort enhancement before any return can be issued or approved.

A return mattress authorization (“RMA”) must be issued by Airpedic™ prior to the end of your trial period (days 31-120).  Freight costs are non-refundable for freight to and from Airpedic™ and will be deducted from your final refund.

Once your product is picked up from your location it may take up to two weeks for our warehouse to receive the product. It may take up to 15 days for us to inspect the product for any wear and tear or damages that may have occurred during your possession of the product. Once the product is inspected it may take up to an additional 30 days for you credit to be applied to your credit card, financing, or by check. Credits or charges due will be issued to the original form of payment. Total estimated time to receive refund 30-45 days, from date RMA is approved and product received.

All beds and components must be returned in like-new condition. This means absolutely no hair, blemishes, holes, stains, odors (such as tobacco), scratches (on the remote control face and/or pump encasement) to qualify for a full refund or exchange. If any of the components appear damaged you will be responsible for the retail cost of replacement for each component that is damaged and that amount will be deducted from your final refund.

Adjustable frames, bedding, pillows and accessories are not included within the 120-Night Limited Trial.

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By being the manufacturer, as well as collaborating with other specialty mattress manufacturers (including the largest foam distributors), and having extensive experience in comfort and pain relief sleep products, we promise you the lowest prices and the highest quality mattresses available on the market today!