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Air-Pedic™ 30-Year Limited Warranty*

Your first two years from date of purchase will be covered at no cost. Years 2 - 30 will be prorated according to the table below.

   Years after purchase daterchase date

   Original purchaser's cost

   Up to 2 years

   No Cost

   2-30 years

   17.5% plus 2.75% of price for each 
   year from original purchase date.

What you must do:

Return the warranted product or component in sanitary condition to Air-Pedic™ . Air Pedic will incur the cost of shipping up to two years after the original purchase date; after two years the return shipping to Air Pedic will be at the customer's expense. Please telephone our Customer Service department at 1-800-667-1969 to obtain a Return Authorization (RA) number and arrange for the return of the warranted product or component.

What is covered:

Air-Pedic™ warrants that your mattress and/or foundation and/or Night Air™ Processor and Hand Control will be free from defects in materials and workmanship for a period of 30 years from the original purchase date. This warranty is between Air-Pedic™ and the original purchaser and is valid only when accompanied by the original purchaser's sales receipt showing original date of purchase and location of purchase. Replacements under this warranty revert back to the date of original purchase for future warranty.

This warranty assures that:

  1. Cover will remain serviceable and free of runs and tears.
  2. Edge tape stitching will not become defective.
  3. The foam wedges will not crumble, bow out, or become deformed.
  4. The box foundation parts will stay intact and not break.
  5. For the rubber air core, this warranty applies to defects in the seaming and workmanship only.

It DOES NOT APPLY TO tears, punctures, or cuts caused by accidents, abuse, improper installation of components, or any negligence by the consumer or user. The rubber air core must be properly installed within the approved supporting frame.

What is not covered:

  1. Components subjected to abuse including abuse intended to simulate failure
  2. Tampering with any component or opening the Air-Pedic™ Processor or Air-Pedic™  Hand Control
  3. Damages caused by shipper, dealer, or installation crew
  4. Any part which merely exhibits normal wear, yet functions essentially as new, including stretching of materials and stitching
  5. Air-Pedic™ disclaims liability for any aspect of installation and any inconvenience caused by a defective part of a component
  6. Because the consumer controls the end use and maintenance of the rubber air core, Air-Pedic™ disclaims all liability for damages caused by the use or misuse of this bed
  7. Tears, punctures, or any damage caused by improper installation, moving of the bed or use
  8. Failures attributed to improper design or function of associated components not manufactured by Air-Pedic™
  9. Body impressions less than 1.5 inches deep
  10. Comfort preference
  11. Fabric stains, soiling or burns

Limitations:

Air-Pedic™ reserves the right to substitute products or components of equal or better quality, and to use or deliver refurbished products or components, in the repair or replacement of any product under this limited warranty.

Your exclusive remedy, IN LIEU OF ALL INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING FOR NEGLIGENCE, is limited to repair or replacement of any product or component deemed to be defective under the terms and conditions stated above. This warranty applies to normal residential use only. AIR PEDIC™ can accept or reject warranty claims based upon its findings. AIR PEDIC™ will bear no other damages or expenses. Customer maintains responsibility for installation of parts replaced under terms of the warranty. AIR PEDIC™ reserves the right to refuse to repair or replace any product or component that is returned in an unsanitary condition. This Limited Warranty applies only to the product as used in the United States and Canada. It is not applicable in U.S. territories or other countries. This Limited Warranty is non-transferable. Repair or replacement of a product or component under the terms of this limited warranty in no way lengthens the limited warranty period.

ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.

All claims relating to the limited warranty products should be made by contacting Customer Service at:
1-800-667-1969

 

#1 in customer service, low factory-direct prices!

By being the manufacturer, as well as collaborating with other specialty mattress manufacturers and the largest foam distributors, and having the extensive experience in comfort and pain relief products from our parent company Relief-Mart, we promise you the lowest prices and the highest quality mattresses available today!


We proudly use only the highest quality
American-made foam, and manufacture all of our mattresses in the U.S.A. Don't accept cheap, overseas substitutes!

Our mattresses use CertiPUR-US certified foam. Click here to learn more.
Beds.org
The Tri-Pedic® received a 5-star Gold Certification of Mattress Excellence by the 3rd party pressure mapping and bed review organization, Beds.org. Read the review.

The Tri-Pedic® has been tested and given a Product Innovation Award by the prestigious global online news source, Space Daily. ...more

We are very pleased to be the only mattress featured in
NASA 50: 50 Years of Exploration and Discovery.

The Sleep Disorders Center of Alabama has chosen to use our mattresses. Read more about the sleep study they performed.

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