30-Year Limited Warranty*
from date of purchase will be covered at no cost.
Years 4 - 30 will be prorated according to the table
Years after purchase date
Up to 3
3% of price for each additional
year after the 4th year from original purchase date.
What you must do:
Return the warranted product or component in
sanitary condition to Air-Pedic™ . Air Pedic will
incur the cost of shipping up to two years after the
original purchase date; after two years the return
shipping to Air Pedic will be at the customer's
expense. Please telephone our Customer Service
department at 1-800-667-1969 to obtain a Return
Authorization (RA) number and arrange for the return
of the warranted product or component.
What is covered:
Air-Pedic™ warrants that your mattress and/or
foundation and/or pump processor and hand
control will be free from defects in materials and
workmanship for a period of 30 years from the
original purchase date. This warranty is between
Air-Pedic™ and the original purchaser and is valid
only when accompanied by the original purchaser's
sales receipt showing original date of purchase and
location of purchase. Replacements under this
warranty revert back to the date of original
purchase for future warranty.
This warranty assures that:
- Cover will be free of any
factory defects in the seaming and workmanship
and will not become defective with normal use.
- The foam support structure will not
crumble, bow out, or become deformed.
- The box foundation parts
will stay intact and not break.
- For the extra thick
urethane air core,
this warranty applies to defects in the seaming
and workmanship only, as tears and punctures are
the responsibility of the user after the
chambers have been shown to hold air initially.*See
- Mattress and/or foam
sagging of 3/4 of an inch or greater.
It DOES NOT APPLY TO tears, punctures, or cuts
caused by accidents, abuse, improper installation of
components, or any negligence by the consumer or
user. The urethane air core must be properly installed
within the approved supporting frame.
What is not covered:
- Components subjected to
abuse including abuse intended to simulate
- Tampering with any
component or opening the Air-Pedic™ pump processor or
Air-Pedic™ hand control.
- Damages caused by shipper,
dealer, or installation crew.
- Any part which merely
exhibits normal wear, yet functions essentially
as new, including stretching of materials and
- Air-Pedic™ disclaims
liability for any aspect of installation after
the shipment has been accepted and approved of
by the customer.
- Because the consumer
controls the end use and maintenance of the
urethane air core, Air-Pedic™ disclaims all
liability for damages caused by the misuse of this bed.
- Tears, punctures, or any
damage caused by improper installation, moving
of the bed or use after the customer has
accepted the product in good condition.
- Failures attributed to improper design or
function of associated components not
manufactured by Relief-Mart, Inc.
- Body impressions less than
3/4 inches deep.
- Fabric stains, soiling or
Air-Pedic™ reserves the right to substitute
products or components of equal or better quality,
and to use or deliver refurbished products or
components, in the repair or replacement of any
product under this limited warranty.
Your exclusive remedy, IN LIEU OF ALL INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING FOR
NEGLIGENCE, is limited to repair or replacement of
any product or component deemed to be defective
under the terms and conditions stated above. This
warranty applies to normal residential use only. AIR
PEDIC™ can accept or reject warranty claims based
upon its findings. AIR PEDIC™ will bear no other
damages or expenses. Customer maintains
responsibility for installation of parts replaced
under terms of the warranty. AIR PEDIC™ reserves the
right to refuse to repair or replace any product or
component that is returned in an unsanitary
condition. This Limited Warranty applies only to the
product sold by Relief-Mart, Inc. or another
authorized dealer. This Limited Warranty is
non-transferable. Repair or replacement of a product
or component under the terms of this limited
warranty in no way lengthens the limited warranty
ANY IMPLIED WARRANTIES APPLICABLE TO THIS PRODUCT,
INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THIS WRITTEN LIMITED
All claims relating to the limited warranty products
should be made by contacting Customer Service at: